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Glossary

The terms that appear in paths, scopes and refusal reasons, with the shortest accurate definition — and the pairs that are easy to read as the same thing.

Terms the API uses in a path, a scope name or a refusal reason, defined once.

The model

Term What it is
Object A kind of thing a workspace keeps: an account, a quote, a task. Fourteen are standard; more can be added with the custom_objects module
Field One piece of information an object’s records hold, of one of nineteen kinds
Record One instance of an object
Relation A field whose value is a record in another object
Revision The counter a write sends back to prove it read the current state
View Conditions and sorts applied to a record list, at most ten and two of them
Cursor An opaque page marker that carries the ordering it was produced under
Workspace What a token’s organization owns. One token, one workspace
Module A part of the product a workspace can have switched on. Eight exist, and none depends on another
Action The unit permission is granted in. An endpoint’s OAuth scope is its action

Commerce

Term What it is
Product Something sellable, independent of what it costs
Price book A named list of prices in one currency. Prices enter it as imported entries
Price agreement A binding of one account to one price book for a period. When several apply, the highest priority wins and the larger minimum quantity breaks a tie; a tie on both is refused as price_agreement_ambiguous
Purchase cost What the business paid, recorded separately from what it sells for. Some pricing methods read it
Quote A priced offer against an account, in a currency, at an exchange rate as of a date
Quote version A numbered, frozen revision of a quote that can be read back on its own route
Quote draft A version that is not frozen yet. While one is open, revising the quote is refused with quote_draft_open — finish the draft first
Gross margin A rate computed against revenue
Markup A rate computed against cost. Not the same number as the margin

Pairs that read alike

These two Are not the same
Object and record An object is the kind; a record is one of them. /objects/{objectId}/records/{recordId} names both
Activity (活動) and Event (行動) An activity is a logged contact with a channel and a result; an event is a scheduled meeting
Revision and version A revision is the concurrency counter on almost everything; a version is a quote’s deliberate, frozen snapshot
Price book and price agreement The book holds the prices; the agreement says which account gets which book, when
Module and scope A module is configured on the workspace and cannot be requested; a scope is granted to a token and cannot be configured
Archived and deleted Archiving keeps the id and the links, so reads can still name the record. Nothing in this API deletes a record
field_required and permission_required The first is a missing value; the second is a missing scope or role

Refusals worth recognising

A refusal carries a reason when the server can name one. These come up most:

Reason What it means
record_stale, settings_stale, quote_stale The revision you sent is not the current one
cursor_ordering_mismatch The cursor was produced under a different ordering
filter_unsupported_for_field That operator does not apply to that field’s kind
order_field_unsupported That field has no single value to sort on
field_not_scalar A write carried a value for a kind that has no column
feature_disabled The workspace does not have the module on
permission_required The token’s scope or the member’s role does not allow it
workspace_not_initialized The standard objects have not been installed yet
workspace_session_required The path is the web application’s, not this API’s

Errors covers the shape a refusal arrives in and which ones are worth retrying.

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